| dc.contributor.author |
Lorie, Mark |
|
| dc.contributor.author |
Kyrillidou, Martha |
|
| dc.contributor.author |
Flores, Nicholas |
|
| dc.contributor.author |
Choudhury, G. Sayeed |
|
| dc.contributor.author |
Webster, Duane |
|
| dc.contributor.author |
Heath, Fred |
|
| dc.contributor.author |
Hobbs, Ben |
|
| dc.date.accessioned |
2008-07-08T15:43:33Z |
|
| dc.date.available |
2008-07-08T15:43:33Z |
|
| dc.date.issued |
2003-06-09 |
|
| dc.identifier.citation |
Fred Heath, Martha Kyrillidou, Duane Webster, Sayeed Choudhury, Ben Hobbs, Mark Lorie and Nicholas Flores. Emerging Tools for Evaluating Digital Library Services: Conceptual Adaptations of LibQUAL+ and CAPM. Journal of Digital Information, Vol. 4 (2), June, Article No. 170 |
en |
| dc.identifier.uri |
http://jhir.library.jhu.edu/handle/1774.2/32792 |
|
| dc.description.abstract |
The paper describes ways to examine how digital libraries are valued by their users, and explores ways of permitting the allocation of resources to areas of user-identified need. Pertinent models from marketing, economics, and library assessment and evaluation are reviewed, focussing on the application of the LibQUAL+TM and CAPM methodologies. Each methodology, which was developed independently, provides a useful framework for evaluating digital library services. The paper discusses the benefits of a combined methodology that would provide even greater potential for evaluation of digital library services. |
en |
| dc.description.provenance |
Submitted by QIAN DONG (qdong2@jhu.edu) on 2008-07-03T17:34:31Z
No. of bitstreams: 1
Emerging Tools for Evaluating Digital Library Services_ Heath et al._ JoDI.pdf: 187069 bytes, checksum: 659d64b8529e053b86ec3600ef82f659 (MD5) |
en |
| dc.description.provenance |
Approved for entry into archive by DAVID REYNOLDS(davidr@jhu.edu) on 2008-07-08T15:43:33Z (GMT) No. of bitstreams: 1
Emerging Tools for Evaluating Digital Library Services_ Heath et al._ JoDI.pdf: 187069 bytes, checksum: 659d64b8529e053b86ec3600ef82f659 (MD5) |
en |
| dc.description.provenance |
Made available in DSpace on 2008-07-08T15:43:33Z (GMT). No. of bitstreams: 1
Emerging Tools for Evaluating Digital Library Services_ Heath et al._ JoDI.pdf: 187069 bytes, checksum: 659d64b8529e053b86ec3600ef82f659 (MD5)
Previous issue date: 2003-06-09 |
en |
| dc.language.iso |
en_US |
en |
| dc.publisher |
Journal of Digital Information |
en |
| dc.subject |
CAPM |
en |
| dc.subject |
LibQUAL+TM |
en |
| dc.subject |
Digital Library Services |
en |
| dc.title |
Emerging Tools for Evaluating Digital Library Services: Conceptual Adaptations of LibQUAL+ and CAPM |
en |
| dc.type |
Article |
en |
