Browsing Library (Sheridan) General Collections by Author "Lorie, Mark"
Lorie, Mark (2001)
Emerging Tools for Evaluating Digital Library Services: Conceptual Adaptations of LibQUAL+ and CAPM Lorie, Mark; Kyrillidou, Martha; Flores, Nicholas; Choudhury, G. Sayeed; Webster, Duane; Heath, Fred; Hobbs, Ben (Journal of Digital Information, 2003-06-09)The paper describes ways to examine how digital libraries are valued by their users, and explores ways of permitting the allocation of resources to areas of user-identified need. Pertinent models from marketing, economics, ...
Lorie, Mark; Hobbs, Benjamin; Flores, Nicholas; Choudhury, G. Sayeed (D-Lib Magazine, 2002-07)This article provides an overview of evaluation studies for libraries, a brief introduction to the CAPM Project, a description of the theoretical background for the CAPM methodology and, finally, a discussion of the ...