Health Organizational Design: Information Exchange and Accountability

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Date
2020-05-16
Journal Title
Journal ISSN
Volume Title
Publisher
Wiley StatsRef: Statistics Reference Online
Abstract
In this article, we introduce two essential components of the field of healthcare organizational design: information exchange and accountability. We emphasize how the limitations from information-exchange and accountability theories can be bridged by operations management principles to improve patient outcomes through redesigning healthcare delivery processes. We also highlight managerial implications for health organizations and venues for future investigation.
Description
Keywords
information exchange, accountability, operations management, patient safety, patient-centered care
Citation
Lee, S.‐H., Dai, T. and Phan, P.H. (2020). Health Organizational Design: Information Exchange and Accountability. In Wiley StatsRef: Statistics Reference Online (eds N. Balakrishnan, T. Colton, B. Everitt, W. Piegorsch, F. Ruggeri and J.L. Teugels). doi:10.1002/9781118445112.stat08229