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    Health Organizational Design: Information Exchange and Accountability

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    Date
    2020-05-16
    Author
    Lee, Soo-Hoon
    Dai, Tinglong
    Phan, Philip H.
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    Abstract
    In this article, we introduce two essential components of the field of healthcare organizational design: information exchange and accountability. We emphasize how the limitations from information-exchange and accountability theories can be bridged by operations management principles to improve patient outcomes through redesigning healthcare delivery processes. We also highlight managerial implications for health organizations and venues for future investigation.
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    http://jhir.library.jhu.edu/handle/1774.2/62391
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