Health Organizational Design: Information Exchange and Accountability
Wiley StatsRef: Statistics Reference Online
In this article, we introduce two essential components of the field of healthcare organizational design: information exchange and accountability. We emphasize how the limitations from information-exchange and accountability theories can be bridged by operations management principles to improve patient outcomes through redesigning healthcare delivery processes. We also highlight managerial implications for health organizations and venues for future investigation.
information exchange, accountability, operations management, patient safety, patient-centered care
Lee, S.‐H., Dai, T. and Phan, P.H. (2020). Health Organizational Design: Information Exchange and Accountability. In Wiley StatsRef: Statistics Reference Online (eds N. Balakrishnan, T. Colton, B. Everitt, W. Piegorsch, F. Ruggeri and J.L. Teugels). doi:10.1002/9781118445112.stat08229